FUNDAMENTALS OF HUMAN RESOURCES
Our two (2) days training on fundamentals of human resources is for HR professionals, managers and for anyone holding leadership position. Participants will become familiar with the processes of recruitment and selection, compensation and benefits, training; and will expand their knowledge of Manpower Planning, job Analysis etc.
COURSE OUTLINE:
- Recruitment and selection processes
- Performance management and appraisals
- Training and development
- Job analysis
- Rewarding Performance
CONFLICT RESOLUTION AND MANAGEMENT
Conflict affects individuals, families and organizations; it is an inevitable part of human existence. This training is designed for employees, employers and entrepreneurs. It will provide attendees with the right information and skills needed to promote peace and sustain relationships thereby promoting conflict resolution.
COURSE OUTLINE:
- Conflict resolution principles
- The effects of misunderstandings on productivity
- Strategies to resolve conflict
BUSINESS ETIQUETTE ESSENTIALS
Business etiquette is a set of rules that guide how people should behave in the workplace. Managing a business requires a lot of knowledge and experience. This is a one (1) day training programme organised for employers and employees to equip them on professional ethics, on how to manage offices effectively and achieve a feeling of strong alignment between their values and that of the business.
COURSE OUTLINE
- Telephone Etiquette
- Business E-mail Etiquette
- Understanding the importance of Effective Communication
- Work Ethics and Etiquette
For enquires call: 08034432020 / 012934581
N/B. Date and account details to be sent upon confirmation of attendance.