Office management is the process of planning, organizing, coordinating and controlling office activities. It involves the administration of key processes involved in running an office, to promote an effective working atmosphere. It could involve; analysing data, coordinating employees etc. for more efficient workflow and improved work environment.
Technical and interpersonal skills required in office management are: – Negotiation skills, Conflict mediation, Employee coordination, Communication ability, Time management, Multitasking and Organization.
KEY FUNCTIONS OF OFFICE MANAGEMENT
· Space management
· Planning
· Resource management
· Communication
· Staffing
· IT coordination
· Employee management
The role of an office manager is to ensure the office is effectively managed to optimize productivity and improve overall office operations. In summary office management entails all that is needed for the effective performance of office work.