BUSINESS ETHIC AND OFFICE MANAGEMENT
This training will aid participants to better manage an office and improve their understanding of workplace ethics. It is designed for individuals who wish to learn and apply the role of ethics in the modern business environment.
COURSE OUTLINE
- Ethical Decision-Making Tools
- Office management
- Business ethics foundation
INTRODUCTION TO BUSINESS FINANCE
Business finance involves obtaining and managing the funds a business needs to operate, grow and succeed. This training will help participants understand better the concept of business finance and its various sources.
COURSE OUTLINE
- Introduction to finance
- Financial statement analysis
CUSTOMER RETENTION STRATEGIES
Effective customer retention strategies involve using data to create more personal communications with customers and prospects. Enrol for this training and learn how to create retention strategies that drive sales and promote more loyal clients.
COURSE OUTLINE
- Benefits of Knowing Your Customers
- Retention Strategy
- Customer Retention and Loyalty
PRESENTATION SKILLS AND VERBAL COMMUNICATION
A brilliant presentation requires effective planning, outstanding content, efficient use of technology and effective communication skills. Our training on presentation skills and verbal communication will educate participants on how to use practical techniques and specific tools for effective presentation and delivery; that gets the message across to the audience with impact.
COURSE OUTLINE
- Effective communication skills
- How to deliver professional presentations
- Using visual aids to support briefings/presentations
- Preparing for a presentation
For enquires call: 08034432020 / 02012934581
N/B. Date and account details to be sent upon confirmation of attendance.